223bd Privacy Policy — Your data is completely secure

1Introduction

223bd is a trusted online gaming platform delivering a safe and enjoyable gaming experience for players in Bangladesh. We believe personal privacy is a fundamental right, and your data should remain fully protected whenever you use our platform.

This privacy policy ("Policy") describes how 223bd collects your personal data, the purposes for which it is used, who it is shared with, and how it is kept secure. By creating an account or using the 223bd platform, you fully agree to this Policy.

This policy was originally drafted in Bengali to help users in Bangladesh understand it easily. In the event of any conflict, the English version shall take precedence. We review and update this policy regularly, and you will be notified in advance of any changes.

2What data we collect

223bd collects your data through several methods, each of which is detailed below:

Directly Provided Information

Information you provide directly when registering or managing your account on 223bd:

• Full Name & Date of Birth
• Email address and mobile number
• Residential Address
• National ID or passport number (for KYC verification)
• Payment details (bKash / Nagad / Rocket number)
• Account password (stored in encrypted form)

Automatically Collected Information

Data collected automatically while you use 223bd:

3How we use your data

223bd uses the data it collects solely for the following purposes:

• Account management: To create, manage, and keep your 223bd account secure.
• Payment Processing: To process deposits and withdrawals securely.
• KYC verification: To verify your identity and prevent fraud.
• Customer Support: To respond to your questions, complaints, and requests.
• Promotional Communications: To keep you informed about bonuses and offers (with your consent).
• Responsible Gaming: To monitor signs of problem gambling and provide support where needed.
• Legal compliance: To comply with international gaming regulations and anti-money laundering laws.
• Platform Improvement: To improve 223bd's gaming experience and technology.

4Data Sharing & Disclosure

223bd may share your data with specific parties under limited circumstances. Strict agreements and safeguards are in place in every such case.

Who We Share Data With

• Payment Processors: Payment providers such as bKash, Nagad, and Rocket receive only the information necessary to process transactions.
• KYC services: Approved third-party agencies for identity verification.
• IT service providers: Cloud hosting and cybersecurity providers, bound by strict confidentiality agreements.
• Regulatory Authority: To meet the legal requirements of licensing authorities.
• Law enforcement agencies: When required by court order or national security necessity.

Who We Do Not Share Data With

• Advertisers or Marketing Companies
• Other gaming platforms or competing companies
• Data Brokers or Information Resellers
• Social media companies (without your explicit consent)

5Cookies & Tracking Technologies

223bd's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve the user experience.

Cookie Types

• Essential cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Remembers your preferred language, theme, and other settings.
• Analytics Cookies: Site usage statistics are collected and used to improve the platform.
• Marketing Cookies: To show you relevant promotions. You can opt out at any time.

You can delete cookies or block future cookies at any time through your browser settings. Note that disabling essential cookies may cause some platform features to stop working.

6Data Retention & Deletion

223bd retains your data only for as long as it is necessary or required by legal obligation.

• All profile and gaming data is retained for as long as the account remains active.
• Personal data is generally deleted within 30 days after an account is closed.
• Financial transaction records are retained for up to 7 years as required by legal obligation.
• Data related to fraud investigations may be retained until the investigation is concluded.

7Your rights

Every 223bd user holds the following rights regarding their personal data:

To exercise any of these rights, email the support team. 223bd typically responds within 7 business days.

8Child Protection

223bd strictly prohibits use of the platform by anyone under 18. We do not knowingly collect or store data from minors.

• Age verification is carried out at the time of registration.
• Age is verified during the KYC process using government-issued identification.
• Any account suspected of belonging to a minor is investigated immediately.
• If a user is found to be underage during verification, their account will be terminated and all data permanently deleted.

9Third-Party Services & Links

The 223bd platform may integrate third-party services such as game software providers or payment gateways. These services are governed by their own privacy policies.

• 223bd works only with trusted and verified third parties.
• A data processing agreement is in place with each partner.
• Game providers receive only the session data necessary to operate the games.
• 223bd is not liable for any security breaches on the part of third parties, but you will be notified if one occurs.

10Security Measures

223bd has put in place industry-standard technical and administrative measures to protect your data:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: Servers are protected against cyberattacks.
• Regular Penetration Testing: Vulnerabilities are identified and remediated promptly.
• Access controls: Only authorized personnel have access to the information they need.
• Data Backup: Regular secure backups are performed.

In the event of a security breach, 223bd will notify affected users and relevant authorities within 72 hours, as required by law.

11Privacy Policy Updates

223bd may update this privacy policy when necessary. Any changes will follow the process outlined below:

• At least 14 days' notice will be sent to your registered email address before any significant changes take effect.
• The date of any update will be shown under the "Last Updated" section at the top of this page.
• Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.
• If you do not agree to the updated policy, you may request to close your account.

12Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact 223bd's Data Protection Team:

• Email: [email protected]
• Response Time: Usually within 24–48 hours
• Business Hours: 7 days a week, 24 hours a day

When submitting a formal data protection request, please include your account email and full details of the request. Your request will be processed once your identity has been verified.